STUDIO POLICIES
Scheduling
Private, duet and group sessions are available by appointment only. Space is limited.
We require an up to date credit card to be held on file, to hold a time slot. Your card will not be charged unless you choose to use it to pay for your session, with the exception of a no show.
Please call (630) 871-1714 to reserve your time or contact us.
Packages
Discounted packages are offered for private, duet and group sessions.
Packages may be used for all sessions scheduled in advance, including multiple sessions/week. All packages are non-refundable, non-transferrable and must be used within 6 months from date of purchase.
Gift Certificates
All Sessions are available for purchase as Gift Certificates. Gift Certificates are also available via phone.
All gift certificates expire 6 months from date of purchase are non-refundable and non-transferrable.
Scheduling
Private, duet and group sessions are available by appointment only. Space is limited.
Please call (630) 871-1714 to reserve your time or contact us.
Client Cancellation Policies
We must have 24 hours notice of any cancellations. Please understand we cannot reschedule appointments at that point and cannot waive cancellation fees unless there is an emergency. In non-emergency or last minute cancellations, the regular fee will be charged or deducted from your package. This covers the cost of reserving the instructor's time and Studio space.
Studio Cancellation Policies
Inner Focus Pilates™ reserves the right to cancel classes/appointments due to instructor illness or emergency unavailabilty. We will do our very best to notify you immediately in such cases and will reschedule you at your convenience.
Instructor Policy
Inner Focus Pilates", Inc. offers only the most qualified STOTT PILATES® instruction. In the case of family emergency, illness or time away from the studio for continuing education your instructor is unavailable, be assured you are in capable hands.
Group Classes
Group Classes require a minimum of 3 individuals to run a session at the group rate. If less than three individuals can make it to a scheduled session, the other group members can choose to pay the appropriate private/duet rates or forfeit the session.
Group classes are not suitable for individuals with a back injury or chronic back pain.
Studio Policies
Please be respectful and turn your cell phone off before entering the studio.
Please supervise children at all times, and for the sake of safety please do not let your children climb on or play with the equipment. Inner Focus Pilates™ is not liable for injury.
Attire
Please dress comfortably in workout clothes. No shoes in the studio, please. Bare feet or stocking feet are required.